Shipping and Delivery
Shipping & Delivery - Celeste Planning Co.
Instant Digital Delivery
All Celeste Planning Co. products are delivered instantly as digital downloads. There are
No physical items to ship, and you'll have access to your purchase immediately after
checkout.
How It Works
1. Purchase Your Product
Select your desired product (2026 Digital Wedding Planner, Invitation Suite, or Bundle) and
complete checkout on our secure Shopify platform.
2. Instant Email Delivery
Within minutes of your purchase, you'll receive a confirmation email with a download link
to your product. Check your email (including your spam folder, just in case!) for the delivery
notification.
3. Download Your Files
Click the download link to save your digital files to your device. You can download your files
multiple times, so there's no need to worry about losing them.
4. Open and Customize
Use your preferred PDF annotation app to open and customize your planner or invitations.
See our "System Requirements" section below for recommended apps.
System Requirements
Our digital products are designed to work with popular PDF annotation and editing apps.
Here are the recommended options:
For iPad & Tablets
• GoodNotes (iOS) - Premium app with excellent annotation features
• Notability (iOS) - User-friendly with great handwriting recognition
• Xodo (iOS/Android) - Free, powerful PDF editor• Penly (iOS) - Lightweight and intuitive
For Desktop/Laptop
• Adobe Acrobat Reader - Free, reliable PDF viewer
• Preview (Mac) - Built-in, simple annotation tools
• Microsoft Edge - Built-in PDF viewer with annotation features
• Google Chrome - Free PDF viewer with basic tools
Minimum Device Requirements
• iPad: iPad 5th generation or newer (iOS 12 or later)
• Android Tablet: Android 6.0 or later with 2GB RAM minimum
• Computer: Windows 7 or later, macOS 10.12 or later
• Stylus: Optional but recommended for a premium handwriting experience (Apple
Pencil, Logitech Crayon, etc.)
File Format & Compatibility
All Celeste Planning Co. products are delivered as high-resolution PDF files. This format
ensures:
• ✅ Universal compatibility across all devices and platforms
• ✅ Professional print quality if you choose to print
• ✅ Easy sharing with your partner or wedding planner
• ✅ Permanent access (files don't expire or require subscriptions)
Download Troubleshooting
I didn't receive my download email
1. Check your spam or promotions folder
2. Wait 5-10 minutes and check again
3. Log in to your Shopify account and visit "My Orders" to access your download link
4. Contact us at silverbox18@gmail.com with your order number
The download link isn't working
1. Try a different web browser.
2. Clear your browser cache and cookies
3. Try downloading on a different device
4. Contact us at silverbox18@gmail.com with your order number
I'm having trouble opening the PDF
1. Ensure you have a PDF reader installed (see "System Requirements" above)
2. Try opening the file with a different app
3. Update your PDF reader to the latest version
4. Contact us at silverbox18@gmail.com for technical support
Multiple Downloads
You can download your purchased files as many times as you need. We recommend:
1. Save to Cloud Storage: Upload your files to Google Drive, Dropbox, or iCloud to ensure
You never lose them
2. Email Yourself a Copy: Send the files to multiple email addresses for backup
3. Store on Multiple Devices: Download to your iPad, computer, and phone for easy
access
Product-Specific Delivery Information
2026 Digital Wedding Planner
• File Format: PDF (high-resolution)
• File Size: Approximately 15-20 MB
• Pages: 100+ customizable pages
• Delivery Time: Instant (within minutes of purchase)
Interactive Digital Invitation Suite
• File Format: PDF (high-resolution)
• File Size: Approximately 8-12 MB
• Included: Multiple invitation templates, RSVP tracking sheets, and guest management
tools
• Delivery Time: Instant (within minutes of purchase)Stress-Free Wedding Bundle
• Includes: 2026 Digital Wedding Planner + Interactive Invitation Suite
• Total File Size: Approximately 25-30 MB
• Delivery Time: Instant (within minutes of purchase)
Privacy & Security
Your purchase is processed through Shopify, one of the most secure e-commerce platforms
in the world. Your payment information is encrypted and never stored on our servers.
Questions?
If you have any questions about delivery, system requirements, or how to use your
products, please don't hesitate to reach out:
Email: silverbox18@gmail.com
Response Time: 24-48 hours
We're here to help make your wedding planning experience stress-free and joyful! 💍✨